Privacy Policy
This Privacy Policy describes how Monda Health ("we", "us", "our") collects, uses and shares your personal information when you visit mondahealth.com (the "Site") or make a purchase from us.
Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the pages you view and how you interact with the Site ("Device Information"), gathered through cookies, log files, pixels and similar technologies.
When you make or attempt a purchase, we collect your name, billing address, shipping address, email address, phone number and payment details ("Order Information"). Payment card details are processed by our payment providers and are never stored on our servers.
How We Use Your Information
We use Order Information to fulfill orders (processing payment, arranging shipping, providing confirmations), communicate with you, screen for fraud, and — where consistent with your preferences — send you marketing about our products. We use Device Information to help screen for risk and fraud and to improve and optimize the Site, including through analytics and advertising measurement.
Sharing Your Information
We share personal information with service providers who help us operate the business — for example our e-commerce platform, payment processors, shipping carriers, customer-support platform, and email/SMS providers. We also share limited information with advertising and analytics partners to measure and improve our marketing. We may disclose information to comply with applicable laws, respond to lawful requests, or protect our rights. We do not sell your personal information for money.
Marketing Communications
If you opt in to email or SMS updates, you can unsubscribe at any time using the link in any email, replying STOP to any text, or contacting us at support@mondahealth.com.
Cookies
Cookies help us remember your cart, understand how you use the Site, and measure advertising. You can control cookies through your browser settings; disabling them may affect parts of the Site.
Data Retention
We retain Order Information for our records unless and until you ask us to delete it, subject to legal record-keeping requirements.
Your Rights
Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, and to opt out of certain sharing. To exercise these rights, contact us at support@mondahealth.com and we will respond as required by applicable law.
Minors
The Site is not intended for individuals under 18, and we do not knowingly collect personal information from minors.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. The current version will always be posted on this page.
Contact
For questions about this policy or our privacy practices, email support@mondahealth.com.